Privacy Policy
Vital Soils Services is committed to acting in accordance with the Privacy Act by providing you with services in a way that does not affect your privacy. Any information we collect from you will only be used for the purposes of conducting our business, supplying you with our products and services and keeping you informed about aspects of business that may be of interest to you.
From time to time Vital Soils Services may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, register on the site place an order fill out a form subscribe to the newsletter and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, name, email address, mailing address, phone number, credit card information,
Users may, however, visit our Site anonymously.
We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Site related activities.
We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Site, such as the operating system and the Internet service providers utilized and other similar information.
Web browser cookies
Our Site may use "cookies" to enhance User experience. User's web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. User may choose to set their web browser to refuse cookies, or to alert you when cookies are being sent. If they do so, note that some parts of the Site may not function properly.
How we use collected information
Vital Soils Services collects and uses Users personal information for the following purposes:
- To improve customer service
- To personalize user experience
- To improve our Site
- To process transactions
- To administer a content, promotion, survey or other Site feature
To send periodic emails
The email address Users provide for order processing, will only be used to send them information and updates pertaining to their order. It may also be used to respond to their inquiries, and/or other requests or questions. If User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. If at any time the User would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email or User may contact us via our Site.
Payment Information
Vital Soils Services uses a secure credit card system supplied by PayPal Braintree for processing credit cards. All credit card payments are processed by Braintree and are protected under the security systems of Braintree. We do not store any credit card numbers. Vital Soils Services can also accept PayPal and Direct deposit payment methods, and as such, Vital Soils Services will never retain any credit card or bank account details. While we strive to protect your personal information, we cannot insure or warrant the security of any information transmitted by the customer via email or customer response forms.
How we protect your information
Vital Soils will not disclose, sell or lend your personal information to other companies or persons who are not part of our business group, unless we obtain your prior permission. Any information about our customer base that is disclosed to marketing partners without your prior consent will be of a generic nature, such as overall customer demographics, trends, interests and buying patterns. Such information may be shared with existing or potential marketing partners, in order to enable Vital Soils Services to extend the services and products we make available to you.
We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.
Sensitive and private data exchange between the Site and its Users happens over a SSL secured communication channel and is encrypted and protected with digital signatures.
Compliance with children's online privacy protection act
Protecting the privacy of the very young is especially important. For that reason, we never collect or maintain information at our Site from those we actually know are under 13, and no part of our website is structured to attract anyone under 13.
Your acceptance of these terms
By using this Site, you signify your acceptance of this policy and terms of service. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.
Changes to this privacy policy
We may at our discretion update or revise this privacy policy at any time. Any changes will take effect immediately once they are posted on our website. Your continued use of our services after any changes have been posted on our websites indicates your acceptance to those changes.
Contacting us
If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at:
Vital Soils Services
0434822199
PO Box 220
Broadford Victoria, 3658